FAQs
How do I set up a trade account?
Apply through our Trade Account sign-up page. We work with hundreds of retailers, interior designers and architects across Ireland, the UK and Europe, and trade accounts come with trade discounts and other perks.
How long does trade account approval take?
Trade account applications are usually reviewed and approved within 1–5 working days.
Is there a minimum order for trade accounts?
Yes. The minimum order value is €200 for the Republic of Ireland, £200 for Northern Ireland and £300 for the UK. For EU customers, the minimum depends on the items being ordered and is agreed when you apply.
Where do trade customers log in?
Trade customers log in separately at account.scatterbox.ie, not through the main retail site login.
What are the returns terms for trade orders?
We don't offer sale or return on trade orders. Please let us know within 7 days of any flaws, breakages or issues with an order.

















